We advise that artwork is generated only in the following design programs; Photoshop, Illustrator, Quark Xpress and Acrobat, Out of Hand cannot accept responsibility for any unwanted results from artwork originally generated in any other package (Please see the special note above regarding Corel which it is possible to use). This is especially true of ‘office’ programs such as Microsoft Word, Powerpoint, etc regardless of what options are available for final saving.
Artwork should be saved in PDF, EPS, TIFF, or JPEG format. Files should be supplied uncompressed wherever possible.
All artwork must be supplied with a colour proof, Out of Hand cannot accept responsibility for any printing errors if no proof is supplied. All non bitmap artwork sent digitally must be sent with a clearly labelled JPEG proof.
email (less than 10mb)
Artwork may only be emailed if the file size is less than 10 megabytes, please phone to pre-arrange this. If your artwork is over 10MB, see below.
Send the artwork to firstname.lastname@example.org. In the subject line of your email, please include your Order Number (SOR) and Artwork Description (for example: "ARTWORK SUPPLY: 88765 x5000 A5 Artwork Flyer").
wetransfer.com (over 10mb)
If your artwork is over 10MB, then please upload your artwork HERE for free.
We aim to check and prepare for print all artwork as soon as it received, if you need to amend your artwork and re-supply it you must phone the office to arrange this. Out of Hand cannot accept any responsibility if incorrect versions are printed when multiple versions have been supplied where no telephoned instructions have been given. If the files are complex and take significant time to prepare for print a charge may be made for re-supplied files.
Artwork will only be processed on e-mail confirmation of the full order and receipt of payment, or authorised Purchase Order where agreed credit terms exist.
Standard terms and conditions apply, available on request.