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Christmas Delivery Information
We know how busy things get in the run-up to Christmas (and the New Year), so we're here to keep things simple. To help you plan ahead, we've set out our key delivery dates so you can stay in control during one of the busiest periods of the year.
Our office and factories will be closed from 6pm on Tuesday 23rd December and will reopen on Friday 2nd January.
Our delivery partners will make their final collection from us on Tuesday 23rd December. If they've collected your order before we close, they may attempt delivery before the New Year, but it's December, and schedules can shift quickly. If they do attempt delivery, you'll receive a standard delivery window as usual.
| Order placed and paid for | Turnaround: One Working day | 3-4 working days |
| Mon 15th Dec | Weds 17th Dec | Fri 19 - Mon 22nd Dec |
| Tues 16th Dec | Thurs 18th Dec | Weds 23rd - Thurs 24th Dec |
| Weds 17th Dec | Fri 19th Dec | Thurs 24th Dec - Mon 5th Jan |
| Thurs 18th Dec | Mon 22nd Dec | Thurs 24th Dec - Mon 5th Jan |
| Fri 19th Dec | Tues 23rd Dec | Mon 5th - Tues 6th Jan |
| Mon 22nd Dec | Weds 24th Dec | Weds 7th - Thurs 8th Jan |
| Tues 23rd Dec | Mon 5th Jan | Thurs 8th - Fri 9th Jan |
A quick reminder: turnarounds are only confirmed if you've placed and paid for your order by 11am on the date of the order. Any orders placed over the holiday period will begin their turnaround when we reopen on Fri 2nd January.
Deliveries to England, Scotland, and Wales will be made up until Wednesday 24th December.
Our delivery partners will not be delivering on:
- Thursday 25th December - Christmas Day
- Friday 26th December - Boxing Day
- Thursday 1st January - New Year's Day
If this hasn't answered all your questions, please contact us.
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