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    • Railing Boards - Double Quad
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    Replacement Outdoor Posters

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    • Replacements - 4 Sheet
    • Replacements - 8 Sheet
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    • Replacements - 12 Sheet Topper
    • Replacements - A1 Triangle
    • Replacements - Block Wrap
    • Replacements - Bollard Cover
    • Replacements - Cowgate - Pillar Banner
    • Replacements - Lamppost Sleeve
    • Replacements - Festival Tower
    • Replacements - Raised Lamppost Wrap
    • Replacements - Lamppost Wrap
    • Replacements - Phone Kiosk
    • Replacements - Potterow Port - Embankment
    • Replacements - Potterow Port - Inside Subway
    • Replacements - Planter Wrap
    • Replacements - Princes St - Ripple Wall
    • Replacements - Princes St - Widescreens
    • Replacements - Railing Boards - Double Quad
    • Replacements - Railing Boards - Pair
    • Replacements - Railing Boards - Quad
    • Replacements - Railing Boards - Single
    • Replacements - Railing Boards - Super Quad
    • Replacements - Street Billboard
    • Replacements - T-Board
    • Replacements - Tower Cube

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    Prepare Your Artwork

    • Artwork Deadlines
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  • Important Information

    Important Information

    • Advertising Stock
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    Other

    • Community Benefits
    • Damaged Posters
    • Environmental Commitment
    • How to Order / FAQ's
    • Edinburgh Fringe Marketing Bursary
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  • Proof of Posting

    Proof of Posting

    • How it Works
    • Click here to see your Outdoor Advertising
  • Buy Now

    • Order by Location

      • Sites Map
    • Order by Product

      • All Products
      • 4 Sheet
      • 8 Sheet
      • 12 Sheet
      • 12 Sheet Topper
      • A1 Triangle
      • A3 Poster Pack Wrap
      • Block Wrap
      • Bollard Cover
      • Bridge Banner Cowgate
      • Bridge Banner George IV
      • Cowgate - Pillar Banner
      • Festival Tower
      • Lamppost Sleeve
      • Lamppost Wrap
      • Potterow Port - Bridge Banner
      • Picardy Place Digital Screen
      • Potterow Port - Embankment
      • Potterow Port - Entrance Triangle
      • Phone Kiosk
      • Planter Wrap
      • Princes St - Widescreens
      • Potterow Port - Inside Subway
      • Princes St - Ripple Wall
      • Railing Boards - Double Quad
      • Raised Lamppost Wrap
      • Railing Boards - Pair
      • Railing Boards - Quad
      • Railing Boards - Single
      • Railing Boards - Super Quad
      • Street Billboard
      • T-Board
      • Tower Cube
      • Venue Wayfinding Arrows
    • Replacement Outdoor Posters

      • All Replacement Posters
      • Replacements - 4 Sheet
      • Replacements - 8 Sheet
      • Replacements - 12 Sheet
      • Replacements - 12 Sheet Topper
      • Replacements - A1 Triangle
      • Replacements - Block Wrap
      • Replacements - Bollard Cover
      • Replacements - Cowgate - Pillar Banner
      • Replacements - Lamppost Sleeve
      • Replacements - Festival Tower
      • Replacements - Raised Lamppost Wrap
      • Replacements - Lamppost Wrap
      • Replacements - Phone Kiosk
      • Replacements - Potterow Port - Embankment
      • Replacements - Potterow Port - Inside Subway
      • Replacements - Planter Wrap
      • Replacements - Princes St - Ripple Wall
      • Replacements - Princes St - Widescreens
      • Replacements - Railing Boards - Double Quad
      • Replacements - Railing Boards - Pair
      • Replacements - Railing Boards - Quad
      • Replacements - Railing Boards - Single
      • Replacements - Railing Boards - Super Quad
      • Replacements - Street Billboard
      • Replacements - T-Board
      • Replacements - Tower Cube
    • Design Packages

      • Creative Design Package
      • Image Supplied Package
  • Your Artwork

    • Prepare Your Artwork

      • Artwork Deadlines
      • Artwork Guide
      • Templates
    • Upload Your Artwork

      • Artwork Upload
  • Important Information

    • Important Information

      • Advertising Stock
      • Cancellation Policy
      • Customer Support
      • Key Dates
      • Zones
      • Maps
    • Other

      • Community Benefits
      • Damaged Posters
      • Environmental Commitment
      • How to Order / FAQ's
      • Edinburgh Fringe Marketing Bursary
      • Marketing Advice
  • Proof of Posting

    • Proof of Posting

      • How it Works
      • Click here to see your Outdoor Advertising

How to Order / FAQ's

Home How to Order / FAQ's

HOW TO... FILMS

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Setting Up an Account

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Adding a Campaign

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Ordering a Zonal Product

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Ordering a Location Restricted Product

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Making Payment

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Adding Artwork

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ORDERING



What advertising products do you have available?

We have 28 different formats to choose from, ranging in price from £27.50 + vat upwards. Please see the full range here or contact us here to discuss your requirements.

How do I order?

The quickest and easiest way to order is direct via this website, here. Alternatively you can speak directly with our team on 0117 953 6363 or email fringe@outofhand.co.uk and place orders with them. Please be aware that offline order requests will take longer to process than online orders and your order isn't confirmed until you receive an order confirmation from us.

We split our stock allocation between online and offline sales to cater for demand, so there may be some instances where items are sold out online but still available offline, or vice versa.

Once you have placed your order, download the templates for the different formats you have booked and ensure you upload your artwork before the artwork deadlines for either the first or second release.

If you are not sure what to order, we are happy to offer advice of suitable formats / locations / zones to fit within your budget, please contact us to discuss your requirements.

If you have any queries or issues placing your order, please contact our team on 0117 953 6363 or email fringe@outofhand.co.uk

What is a Zonal product?

We have divided Edinburgh into four Zones to create a zonal booking structure for selected formats. Posters will be placed on general distribution across all the advertising sites we have available for each format within that Zone, e.g. if you book 10 x 4-sheets in Zone One which has 10 different sites for that format, one poster will go on each site. So, if you only want to target the area around the Pleasance Courtyard, now you can! When you book, out of your total order, please specify how many posters you want in each zone. Please see Zone descriptions here.

What is a Location product?

Location products are specific to a location, so you are purchasing a product for specific site. Products include Festival Towers, 12-sheets and Block Wraps, amongst others.

You will be prompted to select location at the point of booking.

What is a restricted product?

We restrict clients to only one poster, per show per site, to ensure as many Fringe participants can access popular locations as possible. Some products are also restricted by quantity, eg only one Festival Tower side per show, per location, per promoter.

HOW CAN I ENSURE MY ADVERTISING IS IN A SPECIFIC LOCATION?

Certain formats are booked by specific location, others are on general distribution within each zone. If you want your advertising in a specific location, you must book a location specific format.

THERE ARE SO MANY OPTIONS, I DON'T KNOW WHAT TO BOOK?

We offer a free planning and advice to help you book the right advertising for your show, taking into account your venue, budget and target audience. Just contact us and we'll take things from there.

Have you received my order?

If placed via email / phone, we'll send you an order confirmation once your order is booked in. If booked on the website, you'll receive an order confirmation once you complete your order.

When will I receive an email confirmation of my order?

Your receive a confirmation straight away if it's been booked online, and within five working days if it's been booked in offline via email or phone.

I CAN'T GET THE ADVERTISING SPACES / FORMATS THAT I WANT, HAVE I MISSED OUT?

Please contact us at 0117 953 6363 or email fringe@outofhand.co.uk and we'll do our best to find an alternative for you (if available).



ARTWORK / PRINTING



DO THE PRICES INCLUDE PRINTING?

Yes, all our prices include printing your supplied artwork onto the boards - there is NO need for you to print separate posters.

CAN I SUPPLY PRE-PRINTED POSTERS TO YOU?

No, we are only printing supplied artwork directly onto correx. This is a more robust and weather resistant option as there is no paper poster to blow / rip off.

Can I use the same artwork for different poster sizes?

Yes, but please ensure you resize it for the different poster sizes you have booked. If you need us to resize your artwork for you, there will be an extra cost and this will be confirmed when you send over your artwork.

I DON'T HAVE DESIGN YET, CAN I STILL BOOK ADVERTISING?

Yes, book your advertising now and you supply your artwork in early June.

DO I HAVE TO SUPPLY MY ARTWORK WHEN I BOOK?

No, book your advertising now and you supply your artwork in early June.



PROOF OF POSTING



How do I find out where my poster is?

Once all the posters are installed, you can check the locations, and see photos of them in situ at fringe.outofhandproof.co.uk from Mon 29th July. We will email all clients on Mon 29th July to remind them of the proof of posting link.

Will my posters stay up for the duration of the Fringe?

Short answer - yes! Your poster will stay up from either the 1st or 2nd artwork release date, depending on when you booked your order, until the end of the Fringe on 26th August.

Long answer - due to the extended period of time your advertising is up in a busy, festival city, damage can occur and is why we recommend buying spares when you first put your order in. That way, if your poster is damaged we can replace it with a spare ASAP. If you do not buy a spare when you first purchase, and instead have to order one if and when your poster becomes damaged, then there is more of a delay in re-installing your advertising.



GENERAL



Can I use one poster site for multiple shows?

Yes, you can advertise multiple shows on one poster, as long as it all fits within the poster size. Eg, some clients put three shows on one 12 sheet, or four shows on one side of a Festival Tower.

Can I keep my poster afterwards?

Yes, but you need to let us know by emailing fringe@outofhand.co.uk so we don't think it's been stolen or chase you for a reprint!

I'm having trouble/issues uploading my artwork. Can I speak to a member of your repro team?

Email over the artwork / use a file transfer service to the OOH Customer Service team at hello@outofhand.co.uk, and clearly state your order number and we'll add it to your order. The repro team will be in touch if there are any technical issues with your artwork, eg wrong size, no bleed, low resolution etc.

Do you have a map of fringe venues?

When purchasing a product on our website we have a new function where you can search for your venue and view it on the map alongside our sites.

If you want to see a map independently of booking, you'll need to go to the Fringe Society website www.edfringe.com and use their show / venue search function.

Do I need to pay VAT on my order?

If you are based in the UK, you will need to pay VAT on your order, unless you are a registered charity, where in some circumstances, you don't need to pay VAT. However, if you are an overseas customer, there are different rules and in some circumstances, you don't need to pay VAT. If you have a VAT query, please contact finance@outofhand.co.uk quoting your order number as a reference.



If you have any other queries, please contact us fringe@outofhand.co.uk or 0117 953 6363

Out of Hand
Hebron House
Sion Road
Bristol
BS3 3BD

Tel. 0117 953 6363
Email. hello@outofhand.co.uk
Registered in England & Wales, No. 3380599
VAT registered, No. 667198192

Out of Hand Ltd identifies the need for professional, cost effective and dynamic promotional solutions.

Treating each customer's needs on an individual basis, and drawing together our innovative design, print, publishing and unrivalled distribution network, we aim to become the UK’s first choice integrated supplier of Print, Design, Distribution and Targeted Marketing Solutions.

Print

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Design

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Distribution

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